Responsible Gambling

The following is Appendix 4 to the general Terms and Conditions and sets out the Responsible Gambling Policy taken by all our Websites and services.

We aim to encourage responsible gambling as well as promote the awareness of gambling addiction and ways to prevent it. To assist our customers in gambling responsibly, we ensure that all our staff receives appropriate training, and we have provided the following information and features:

Customer-driven deposit limits

Customer-driven wagering limits

Options for self-exclusion

Prevention of underage access

Links to help and relief organizations

Deposit Limits

The customer account has functionality to set daily, weekly, and monthly deposit limits. These can be managed from within your account profile. Once set, deposit limits can be increased or lifted after a 24-hour period. You can decrease your deposit limits at any time. All changes are automatically applied once you click 'Apply' on the 'Manage deposit limits' page. The default limit value is 'none', meaning you do not have any deposit limits on your account after you register. Read more about zero limits in 'Self-Exclusion'.

Wagering Limits

The customer account has the functionality to set daily, weekly, and monthly wagering limits. Wagering limits refers to the total amount of wagers made over a given period. These can also be managed from within your account profile. Once set, wagering limits can be increased or lifted after a 24-hour period. You can decrease your wagering limits at any time. All changes are made automatically once you click 'Apply' on the 'Manage wagering limits' page. Just like with deposit limits, the default system value is 'none'.

Self-Exclusion

Should you require a break from online gambling, we have provided a self-exclusion facility that can be accessed using the 'Manage Deposit Limits' page. If you set your deposit limit to 0 with effect for six months, this has the meaning of temporary self-exclusion, and our system will not allow you to lift it until the 6-month period has expired. If you set the '0' deposit limit indefinitely, this will be a permanent self-exclusion that will effectively bar you from playing on our website forever.

Self-exclusion is aimed as a strong intervention tool when the problem becomes compulsive. Don't hesitate to contact customer service if you require any additional information or assistance in managing your account limits. You can request self-exclusion by sending a written notice to our support team and we will address it right away. Remember that you may not request the lifting of your deposit or wagering limits before the end of their effective period.